ClaimProcedure

For the period covered by the warranty and prior to changing and/or repairing the hardwood floor, the client must send a written complaint with a copy of the Order from the retailer where the product was purchased. In the event that the retailer cannot provide the necessary documentation, please submit this written request the same day at the following address:

Mont-Royal Hardwoods
219, Industriel blvd.
Chateauguay (Quebec)
J6J 4Z2